- 300+ five-star reviews · VBA accredited plumbers
- Open 24 hours, 7 days, including weekends and public holidays
- Charged by the job, not by the hour
Call 1800 571 216: 24/7 · Book online
Licensed and insured · Police checked and first aid verified
Suburbs we cover
Bayside and the coast Brighton · Hampton · Sandringham · Black Rock · Beaumaris · Mentone · Mordialloc · Frankston
South east Cheltenham · Moorabbin · Clayton · Springvale · Dandenong · Noble Park · Narre Warren · Berwick
If your suburb isn't here, call 1800 571 216. We cover Melbourne's surrounding metropolitan suburbs and will confirm for your address.
Salt air and outdoor hot water units
If you live near the bay, your hot water unit has a harder life than one further inland. Salt air is tough on anything metal left outside, and most gas storage tanks, heat pumps and continuous flow units in Bayside homes sit on an exterior wall.
Over time you'll often see corrosion on the casing, fittings and pipe connections of outdoor units in suburbs like Hampton, Sandringham, Black Rock and Beaumaris. On heat pumps, the outdoor fan and coil are exposed too. None of this is a reason to panic, but it is a good reason to have the unit looked at before something fails on a cold morning. Regular hot water system servicing lets us check the anode, valves and connections and catch corrosion early.
Bayside period and coastal homes
Brighton and Sandringham have a mix of period homes, interwar houses and large modern rebuilds. In the older homes, the hot water unit has often been moved during renovations and may be running off older pipework. In the newer rebuilds, you'll commonly find continuous flow gas units, larger storage tanks for multi-bathroom homes, or heat pumps.
Bigger homes with three or more bathrooms put a lot of demand on one system. When hot water runs out early or the temperature swings mid-shower, the cause can be anything from a worn tempering valve to a unit that's simply too small for the house.
Post-war homes in Cheltenham, Mentone and Mordialloc
Through the middle of the south east, you'll find post-war brick and weatherboard homes, along with plenty of 1960s and 1970s blocks of flats and newer units. The houses often run gas storage tanks outside, while the flats commonly have small electric storage tanks in a laundry or cupboard.
What tends to go wrong here: older gas tanks with pilot or thermocouple faults, electric tanks with failed elements or thermostats, and tanks that have simply reached the end of their life and started leaking at the base. A leaking tank usually means replacement. Most other faults can be repaired.
Family homes from Dandenong to Berwick and Frankston
Dandenong, Noble Park and Springvale have a lot of post-war and later family homes, many on mains gas. Further out, Narre Warren and Berwick have large estates of family homes built over the past few decades, where you'll often see continuous flow gas units, solar collectors with a booster, or gas storage tanks that came with the house. Frankston has a bit of everything, from older beachside homes to newer estates.
For family homes, the most common complaint isn't a dead unit, it's running out. We'll check whether that's a fault or a sizing problem before we recommend anything.
Signs your unit needs a look
- Water temperature that won't hold steady
- Water around the base of the tank
- Rust-coloured hot water
- Banging, rumbling or hissing
- Slow to heat back up
- Energy bills creeping up for no clear reason
One of these on its own doesn't mean the unit's finished. Call 1800 571 216 and describe what you're seeing. We'll tell you whether it needs a plumber now or can wait for a booked visit.
What customers say about OnCall
"After countless refusals from other plumbers I managed to get hold of Aiden and he DID NOT DISAPPOINT … In the end he completely solved the issue and even cleaned afterwards."
Tim Dacey, café owner, Google review
"He turned up on time, went above and beyond, showed and explained everything and got the job done … he left the job site spotless."
Nancy Tayba, Google review
Call 1800 571 216: 24/7 · 300+ five-star reviews · VBA accredited
Assess, explain, approve, fix
We assess the whole system, explain what's failed and what your options are, and give you one price for the job. You approve it, then we fix it and test every hot tap, the temperature control and the safety valves before we leave. We charge by the job, not by the hour, and we only recommend replacement when repair isn't practical or cost-effective. See hot water repair cost for what affects the price.
South east and Bayside hot water questions
Do you have a hot water plumber near Frankston?
Yes. We cover Frankston and the surrounding south east suburbs, 24/7, with immediate dispatch for urgent jobs and ETA updates on the way. Timing depends on location, demand and weather.
Can you do hot water repairs in Dandenong today?
Often, yes. We aim for same-day repairs across most Melbourne suburbs, including Dandenong, Noble Park and Springvale. If a part needs ordering, we'll tell you the timeframe.
Does living near the beach shorten a hot water unit's life?
It can. Salt air is hard on outdoor units, especially fittings and casings. Regular servicing helps catch corrosion before it causes a failure.
Do you do hot water repairs across Bayside?
Yes. We cover Brighton, Hampton, Sandringham, Black Rock, Beaumaris and the surrounding Bayside suburbs.
My Cheltenham unit is leaking from the bottom. Can it be fixed?
Usually not. A tank leaking from the base is generally corroded inside and needs replacing. Switch off the power or gas to the unit, turn off the cold water valve if you can reach it safely, and call us. See leaking hot water system.
I manage a rental in the south east. Can you deal with the tenant?
Yes. We can coordinate access with your tenant and keep you updated. In Victoria, a failed hot water service is treated as an urgent repair for rentals. Check Consumer Affairs Victoria for the current rules. See rental property hot water repairs.
Cold shower in the south east? Let's fix it.
Call 1800 571 216: 24/7 · Book online
300+ five-star reviews · VBA accredited · Price approved before work starts
What happens next: we'll confirm your details, give you pre-arrival advice if you need it, and send a plumber. You'll get ETA updates on the way.