- 300+ five-star reviews · VBA accredited plumbers
- Charged by the job, not by the hour, you approve the price before any work starts
Call 1800 571 216: 24/7 · Book online
Licensed and insured · Police checked and first aid verified · Australian owned and operated
Find your area
Melbourne's housing changes a lot from one side of town to the other, and so do the hot water systems inside it. Pick your region below for what we tend to find there, or call and tell us your suburb.
Eastern suburbs
Interwar and post-war brick homes, period homes around Hawthorn and Camberwell, big family homes on mains gas, and plenty of newer townhouses squeezed onto old blocks.
Camberwell · Hawthorn · Kew · Balwyn · Surrey Hills · Canterbury · Box Hill · Blackburn · Doncaster · Templestowe · Ringwood · Mitcham · Glen Waverley · Mount Waverley · Burwood · Croydon
Northern suburbs
Victorian and Edwardian cottages and weatherboards in Brunswick and Northcote, post-war homes through Preston and Reservoir, apartments along the tram corridors, and growth estates out around Epping and Mernda.
Brunswick · Coburg · Pascoe Vale · Northcote · Thornbury · Preston · Reservoir · Heidelberg · Bundoora · Thomastown · Mill Park · South Morang · Epping · Mernda · Craigieburn
Western suburbs
Workers' cottages in Footscray and Yarraville, post-war homes in Sunshine and St Albans, and large growth-corridor estates in Point Cook, Tarneit, Truganina and Werribee.
Footscray · Yarraville · Seddon · Williamstown · Altona · Sunshine · St Albans · Deer Park · Caroline Springs · Hoppers Crossing · Point Cook · Tarneit · Truganina · Werribee · Wyndham Vale
South east and Bayside
Period and coastal homes in Brighton and Sandringham, where salt air is hard on outdoor units, post-war homes in Cheltenham and Mentone, and family homes through Dandenong, Berwick and Frankston.
Brighton · Hampton · Sandringham · Black Rock · Beaumaris · Cheltenham · Mentone · Mordialloc · Moorabbin · Clayton · Springvale · Dandenong · Noble Park · Narre Warren · Berwick · Frankston
Inner city, CBD and apartments
We also cover the CBD and the inner suburbs around it, including Southbank, Docklands, Carlton, Fitzroy, Collingwood, Richmond, South Yarra, Prahran and St Kilda.
Inner-city hot water is mostly an apartment job. Units are tucked into laundry cupboards, mounted on balconies, or fed from a shared plant room that serves the whole building. That brings its own problems: tight access, building rules about when work can happen, and an owners corporation or building manager who needs to know what was done. We work with residents, landlords and strata managers to sort the unit and keep everyone in the loop. See strata hot water repairs for how we handle apartment buildings.
The same service in every suburb
A suburb name doesn't change how we work. Wherever you call from, you get:
- 24/7 availability, including weekends and public holidays
- Immediate dispatch for urgent jobs, with ETA updates and pre-arrival advice
- Same-day repairs where possible across most Melbourne suburbs
- Job-based pricing, assessed on site and approved by you before work starts
- Repair first: we only recommend replacement when repair isn't practical or cost-effective
- VBA accredited, police checked, first aid verified plumbers
How fast we get to you depends on your location, how busy it is and the weather, so we'll give you a realistic estimate when you call rather than a number that sounds good on a website.
Call 1800 571 216: 24/7 · 300+ five-star reviews
Hot water plumber for homes, rentals and businesses
Our hot water work across Melbourne suburbs covers homeowners and families, landlords and property managers, strata buildings, and cafés and other hospitality venues. If you manage a rental, it's worth knowing that in Victoria a failed hot water service is treated as an urgent repair. See rental property hot water repairs, or commercial hot water repairs for venues that can't open without it.
Not sure if we cover you?
If your suburb isn't listed above, call 1800 571 216 and tell us where you are. We'll tell you straight whether we can get a plumber to you and roughly when.
Questions about our service area
Do you cover my suburb?
Most likely. We cover Melbourne VIC 3000 and the surrounding metropolitan suburbs. The lists above aren't complete, so if yours isn't there, call 1800 571 216 and we'll confirm.
Do you charge more for some suburbs?
We charge by the job, not by the hour. Your plumber assesses the system on site and gives you a clear price, and nothing goes ahead until you approve it.
Can you come out tonight?
Yes, for urgent hot water problems. We're open 24 hours, 7 days, and dispatch straight away. Timing depends on location, demand and weather, and we'll keep you updated on the way.
Do you work in apartment buildings?
Yes. We work on apartment hot water units across the CBD and inner suburbs and can liaise with building or strata managers about access. See strata hot water repairs.
No hot water, wherever you are in Melbourne
Call 1800 571 216: 24/7 · Book online
300+ five-star reviews · VBA accredited · Price approved before work starts
What happens next: we'll confirm your details, give you pre-arrival advice if you need it, and send a plumber. You'll get ETA updates on the way.